Questions? Find answers here!
Where can I shop Hot Fluff in person?
Catch me at an upcoming event!
The Providence Flea - Nov 24, Sunday (11am - 3pm) - Farm Fresh Rhode Island, 10 Sims Ave, Providence, RI
Hoppy Holidays with Field of Artisans - Dec 7 & 8, Saturday & Sunday (12 - 6pm) - The Guild, 461 Main St, Pawtucket, RI
Holiday Arts Market at the JAC - Dec 13 & 14, Friday (5:30 - 7:30pm) & Saturday (10am - 4pm) - The Jamestown Arts Center, 18 Valley St, Jamestown, RI
The Providence Flea - Dec 15, Sunday (11am - 3pm) - Farm Fresh Rhode Island, 10 Sims Ave, Providence, RI
The Providence Flea - Dec 22, Sunday (11am - 3pm) - Farm Fresh Rhode Island, 10 Sims Ave, Providence, RI
Also, find Hot Fluff in these retail spaces!
Craftland is located in downtown Providence. Full of handmade unique finds, you're sure to find the perfect gift or find something you'll want to keep all for yourself! Located at 212 Westminster St, Providence, RI.
Matriarch is full of books, gifts, and groceries. All products come from women-owned businesses. Their goods run rich with feminist themes and are often food-related! Located at 468 Thames St, Newport, RI.
How do I care for my earrings?
Hot Fluff earrings are all handmade! Treat them right and they will last for years to come! I recommend taking earrings off before swimming, showering, or sleeping.
Overtime fine metals can tarnish, especially in humidity. To prevent tarnishing keep your earrings in an airtight environment, plastic bags work great. I've found silica packets help absorb surrounding moisture and prevent tarnishing.
If you find your metal tarnishing, give metal components a gentle polish with a clean cloth. Do not submerge earrings in liquid polish cleaner - I cannot say how non-metal elements will react.
On resin earrings tarnish can easily be removed by gently washing (I use an old toothbrush) with soapy water. Pat dry with a towel and leave to air dry completely. I only recommend this for resin earrings, not other materials.
Avoid exposing earrings to direct sunlight for long periods of time. Prolonged sun exposure may cause resin items to fade in color.
Do you have clip-on earrings?
Yes!! I can convert any pair of my earrings with ear hooks to clip-ons. Simply add what you'd like to cart and leave me a note requesting a switch to clip-ons. The clip-ons I use are made from solid sterling silver, so I recommend choosing a silver style when requesting the switch!
I have a metal allergy, do you have other ear hook options?
I do! Leave a note at checkout if you want your earrings switched to acrylic ear hooks. They're made from clear plastic and won't irritate those with a metal allergy.
What materials do you use?
All earring hooks, hoops and studs are either solid sterling silver or 14K gold fill. Gold fill wire consists of a thick layer of gold over a tiny core of brass metal. This gives gold fill wire the same attributes as solid gold at a more affordable rate. Unlike plated jewelry, it won't wear down and holds up to daily wear.
I use a variety of mixed mediums in my work to achieve wearable, life-like designs. Regular favorites are polymer clay and Total Boat Makerpoxy. I love sourcing less conventional materials to the jewelry world: expanding foam, wooden veneer, velvet flocking fiber, foil, paper. Ensuring durability is my top priority!
I make all my own molds. Checkout my instagram for more on my process!
Are your earrings lightweight?
All earrings are super lightweight. I prioritize comfort and wearability when designing earrings. Most item listings have detailed information on specific dimensions/ weight.
When can I expect my order to ship?
After placing your order, you can expect items to ship out in 1-3 business days.
If you have any specific questions about your order, contact me at shophotfluff@gmail.com.
What's your return policy?
Contact me at shophotfluff@gmail.com for inquiries on returns!
I'm waiting on a restock - when can I expect sold out items to return?
Email or message me on Instagram if you're waiting for a specific item to be restocked! My priority goes to top selling items, so if I know people are waiting for a specific item, I'm more likely to restock that style. I'm a one person team here at Hot Fluff, so your patience is appreciated!
What's next for Hot Fluff?
I'm always scheming on new ideas! My instagram is the best place to stay up to date on what new items I'm about to drop!
Do you do wholesale?
Yes! Email me at shophotfluff@gmail.com and let me know what styles you're interested in!